Nettie (dreammeanyway) wrote in bad_service,
Nettie
dreammeanyway
bad_service

Go away Youtube. Please

So back in July, YouTube suspended my account because I made a dumb mistake. I freely admit that. It kind of pissed me off, but whatever.

I didn't expect to still be getting subscriptions "updating" me about shared videos...new videos that my subscribers uploaded...and the like. Newsletters basically, that are useless to me now. And I cannot turn them off, because I can no longer log in to my account. YouTube shut that off.

Sometimes they come at the rate of 2-3 a day. Sometimes they don't come at all. But they are driving me absolutely crazy. And I can't just block the address because it's a Gmail account, and Gmail doesn't allow you to block individual addresses.

I've gone to their help center. I've gone to the Google help group. I've written the editing and security teams. At first they said "Oh, our team is on this, it'll be fixed shortly!" Now they just ignore me.

I've reported it to Gmail, I've reported it to the FCC as spam. It's petty, yeah, but I've considered switching email addresses entirely because THEY WON'T STOP.

Does anyone have email addresses for Google, or the YouTube CEOs? All I have are the ones you find on the YouTube website, which are obviously useless. I don't know why it's so hard to stop sending me newsletters. Really.
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