I heart steak (spunkythefish) wrote in bad_service,
I heart steak

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This counts, I guess since I AM a customer to the ebay vendor this involves.

Okay, so I'm a geek and I recently bought a Kill Bill replica sword from a vendor on ebay. Paid on time. The item came in on time. Blahblahblah...except it was bent...and it looked much crappier than the picture on the listing. It also didn't have the gold Hattori Hanzo emblem on the side near the handle. (That's kind of important since it WAS listed as a replica "Hattori Hanzo" sword.) Whatever. I only paid $30 for it, which is a cheap considering that I've seen nicer ones for upwards of $100. I left my feedback, and instead of being a nitpicky bitch and saying "OMFG IT WAS SO TOTALLY NOT WHAT THEY SAID IT WAS ALSKDJFAL;SKDFJ DON'T BUY FROM THESE MOFOS! OMFG!" and giving them a negative feedback score, I gave them a neutral score and said exactly this: "Shipping was fast but overpriced. Not an accurate replica." Since I couldn't type very much in the little text box, that's all I could give for an explanation.

Not only did they give me negative feedback for that, but along with it they left the message "Gave neutral feedback without a reason. AVOID this newbie! BEWARE!"


I left an honest comment and neutral feedback so that it wouldn't hurt their rating, and they basically flame me? I'm not so much worried about my feedback score. More angry that they overreacted that way. You say something with the slightest inkling of negativity, and these guys see it fit to attack you.

I sent them an email soon afterward with a more in-depth explanation of why I gave the feedback I did. I also submitted a feedback withdrawal form because certain vendors won't sell to users with negative feedback ratings (seeing as this was my first transaction on this user name). I had a note attached to it that said "Lets settle this like adults."
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