One such agency, I called with one for today, asap, the woman took down the information, was very professional and friendly sounding. After she had the info, I thanked her and said goodbye. Now, I have to make several mouse clicks to hang up my call. While I was navigating to the right screen, I hear her say to her co-worker, "GREAT, it was (my company)--" and THEN she hung up the phone the rest of the way.
Gritting my teeth. I'm tempted to write up a complaint to one of our people that negotiates the contract with this company, because that was extremely rude, two-faced, and also STUPID. Make sure you hang up the phone before you start badmouthing the person you were just talking to!