Amy (Jaded) (amyheartssiroc) wrote in bad_service,
Amy (Jaded)
amyheartssiroc
bad_service

Is it ridiculous of me to expect people working the library circulation desk to, you know, actually know how to work the library circulation desk? When I ask for a book that's on reserve and you take 15 minutes wandering around and searching aimlessly in the online catalogue before telling me that you don't know if it's out or when it will be returned, and I go and find that information on my own in less than thirty seconds, there is probably a problem.
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