Living a Life of Chaos (kitashla) wrote in bad_service,
Living a Life of Chaos

It really is a minor suck, but I've been spoiled for so long, that it feels like more.

Everyone bitches about their local Super WalMart but to be fair, my local one is a dream. It's always spotless, you could probably eat off the bathroom floors, the people working the registers are friendly and efficient and the people working the aisles are helpful and don't look at you like you have the plague when you ask where something is. All in all, it's a really good store. You can tell that the manager of this particular WalMart is a good one simply by how everyone speaks about him. It's all reflected in the quality of the store. I've never really had a complaint, aside from the odd one here are there.

But lately, my deli has been disappointing me.

The ladies that used to work the deli for years have been promoted. So, they have two new women in there. And older one that I think is half deaf and a younger one. For starters, I've never seen two people take that long to slice meat. I've done it before once or twice and even not really knowing how to do it, I've done it faster than that. There is no reason 4 people should have to wait 30 minutes for their pound of meat a piece.

Then there is the fact that the one older lady needs to learn to read lips or something. If you ask me to repeat myself 4 times to double check that I want a pound of ham, that's okay. Maybe you didn't hear, or maybe you've got a lot on your mind and you forget between the counter and the slicer. I get that. I used to have that happen too when I was working as a barista. And the best thing to do then is exactly what you are doing. Ask.

But when you ask me 4 times and then hand me a half of pound of ham instead of a whole pound, I'm stumped. I'm completely floored when you again ask me 4 times how much cheese I want and you hand me a full pound instead of the half a pound I asked for.

But at least she's a lovely person with a pleasant personality, which is more than I can say for her coworker.

Then we have the younger girl who may ask how you want it sliced, but it doesn't really matter because she's going to slice it however she wants anyway. Which means slabs of ham so thick I could throw a couple of pineapple slices on it and serve is at Easter Dinner. Not exactly sandwich fair.

In addition to that, how hard is it to get the weight right? Okay, the store I worked at had scales on the slicers, but maybe this one doesn't. Hard to believe considering this particular WalMart has flat screened televisions hanging from the ceiling everywhere and is one of the most profitable stores in the region, but I understand if it doesn't.

But how can you be that far off? If I ask for a pound, that means I want a pound. Not a pound and three quarters. If I want a half a pound, it means .50 not .75. I'm on an insanely strict budget here people.

This in itself wouldn't be that big of an issue except at every other place I've been before, if the deli person accidentally cut too much more (because it's going to happen, like it or not) they'd ask me if it was okay that they went over, giving me the option to tell them yes or no depending on whether or not I could afford the extra. The old deli ladies were like that. These?

I'm half tempted to yell at them when I see them putting it on the scale and printing out the price tag if I weren't afraid that I might get skinned alive by the people standing behind me, tired of waiting for the ungodly amount of time it takes to get a pound of turkey.

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