A bit technical, buuuuuuut...
Fuck you.
Fuck you with a pineapple dipped in acid.
You had a *catastrophic failure*, lost all my data, reverted it (without reverting the file server, thus breaking several websites), and weren't even planning on telling me until I asked what was up? (And when I do so--and you admit it was a failure on your end--you offer no compensation, just a trite apology? If you lost a server, you must have had downtime [which should be enough for compensation unto itself], and now I have to re-build a week's worth of database because of your ineptness.)
Thank god I use you as a testing and demo server, or the shit would have really hit the fan! I was thinking of expanding my hosting and throwing on a few client sites--now I'm not even going to wait until my own account expires before leaving.
Fuck. You.
Hi there!
I'm having some trouble with my database. Some entries that I'm sure were deleted or modified have defaulted to what they were set to about a week ago, and all entries made since then have disappeared. Am I doing something wrong?
Suitably Emo
Hello.
We had a failure at our data centre and had to revert to a backup of your database. We apologize for the inconvenience.
Tech Support Guy
Fuck you.
Fuck you with a pineapple dipped in acid.
You had a *catastrophic failure*, lost all my data, reverted it (without reverting the file server, thus breaking several websites), and weren't even planning on telling me until I asked what was up? (And when I do so--and you admit it was a failure on your end--you offer no compensation, just a trite apology? If you lost a server, you must have had downtime [which should be enough for compensation unto itself], and now I have to re-build a week's worth of database because of your ineptness.)
Thank god I use you as a testing and demo server, or the shit would have really hit the fan! I was thinking of expanding my hosting and throwing on a few client sites--now I'm not even going to wait until my own account expires before leaving.
Fuck. You.