Kimber (chesterismyhero) wrote in bad_service,
Kimber
chesterismyhero
bad_service

I hate lying telemarketers...

Last weekend at work, a telemarketer called to "update" my boss's yellow pages listing. They told me she had a free listing and they were calling to make sure all the information was current. I told them I can confirm mailing address and phone number, but that was about it.

Right off the bat they kept badgering me and asking if they can put me down on their paperwork as a supervisor. I told the person I was talking to that I wasn't a supervisor and I didn't want her to list me as such. She kept pressing the issue and I flat out told her no. I assumed she gave up and went through all the information to confirm. She then transferred me to this other guy so I could confirm one more time.

He tells me she has me listed as a supervisor. I told him no and he better change it. He starts trying to pressure me into letting them put me down as a bookkeeper. I told him hell no. He finally settles with assistant, so I go with that. Whatever. I'm tired with dealing with them by this point.

The guy tells me this isn't a sales call and they are just confirming the address and info. They are going to send a letter to my boss detailing other services they offer. All she has to do is return the letter with what she wants or nothing at all. He said that my name would not appear on the letter. He said that it would be addressed to the owner and there would be no mention of speaking to me.

Cut to today..

My boss gets a letter addressed to me from this company. They said that I signed up for an internet connection, a website, and some other shit. They were going to charge her $30 a month if she didn't cancel it before sometime in September, I can't remember the exact day. She calls me up and asks me what the hell is going on. I explain to her what happened last Sunday and I have her give me the phone and customer numbers so I could call and get it taken care of.

I called the company and the woman I spoke to tried to tell me that I knew it was a sales call. I told her what transpired between me and the two people I talked to and she kept trying to interrupt me and tell me I was wrong. I told her about my name being used and how I was told it wasn't going to and she said that mine name would have to be on it. I went round and round with her for about 10 minutes before I finally got her to understand that she needed to cancel it.

Gah. I'm never answering the phone again. Either that or I'll give my boss a few bucks a month for caller id.
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