dancingpixies (dancingpixies) wrote in bad_service,

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2 bad service things

I actually never heard of this community...until several people mention that I post here for bad service posts. So, this is my first post over here!:

Bad_Service #1:
Ok, I had gotten off work  and I went to walmart on my way home (as I
just got off work) and I was looking for the magnetic metal claps for a
costume that I was working on. I went to the sewing/crafts section to
look for what I needed and I couldn't find it, so I went around to find
someone to help me. I went over to the electronics department to have
them page someone for me. They were nice to page someone for me. I
waited about 10 minutes and no one showed up to help me. I saw some
employee helping someone else who needed the help, but the person
didn't ask if I need help with anything. So, I went back to the same
person who paged for me and asked to have someone paged again, as no
one came to help me.

The person paged someone again, and I went to wait in the notions aisle
(the aisle with the clasps and other craft items) and I waited another
10 minutes and nobody showed up. So I go to the jewelery counter (as
they were taking people with less than 20 items and something else I
forgot) and the lady started to ring me up. I asked her if I can talk
to a manager, and she said okay and paged one for me. After the manager
came up, I told him that I had asked for help in the crafts aisle twice
and nobody came up to help me. And there was one person who helped
another customer ho was there AFTER me, and didn't even acknowledged
me.  The manager didn't say or do anything, except listen to my
complaint and walked off.

Bad_Service #2: (though the 2nd waitress was the problem)
My sister, known on customers_suck as lightsdarkangel, and myself went to a
restaurant for lunch. Our waitress was great and we liked her. anyway,
we ordered our food/drinks/shakes and we chatted 4 a bit. Another
waitress brought out food/drinks but no shakes, and all she did was
'plop' our food down and walked off. The two of us agreed that we are
to talk to a manager about that and the fact that we didn't get our
shakes. I flagged down one of the waiters to get the managers for us
and he said sure. A few minutes later, the manager and our original
waitress came out asking us what was the problem. I told the manager
that the waitress had come up to us and plopped our food down and
walked off, not asking if we needed anything else. Our original waitress
was upset thinking it was her, but we assured that it was not her, it
was the one who brought out the food. And we also said that we asked for
the shakes and they were not brought out yet. Out original waitress took
a look at our receipt and said that the two shakes were "upgraded and
on her". So we got our shakes for free and they were large. O.O Right
before we left, we hunted down out waitress and we handed her a 5
dollar tip (so we made sure she got it and no one else) and she was
happy cause "that was the most tip she's gotten all day")
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