I am currently three and a half hours from home. I'm visiting my mom while my hubby is away on drill for 2 weeks. While I'm here, my two year old trips on the way to the potty and smacks her head on the wall. She needed stitches. We take her to the hospital and are out within an hour.
Here's where the bad service comes in.
As we're getting discharged, the doctor tells us to come back in 5 days to get the stitches removed. I'd already told him we were out of town and he said to just come and see them in the emergency room and they'll take out the stitches.
Awesome, right? I'm told to just tell the girl up front and she'll make an appointment with the resident pediatrician since we're from out of town and thats how they do things for out-of-towners.
I get up front and this is the conversation that happens.
ME: Hi. I'd like to make an appointment with the---
GIRL: YOu're the mom that let her kid hurt herself, right?
ME: *blinksighnotinthemoodforthis* I'd like to make an appointment with the resident pediatrician to get my daughters stitches removed
GIRL: Whatever *mumbled* can't keep an eye on your kid we wouldn't be here.
ME: I'm sorry?
GIRL: *smiles* How does saturday at 4 sound?
ME: *smiles* As long as you're not here? Fine.
ugh. What the hell was that all about? Its not like I wasn't stressed out enough with an injured and scared two year old to deal with I had this bitch accusing me of just allowing it to happen? The minute I got home and my kid was safe and sound watching the TV I called and complained. I mean what the fuck? Who says that kind of crap?!
I am really hoping I don't need to go back there again for anything after the stitches get taken out because wow. Just flat out...wow.
Here's where the bad service comes in.
As we're getting discharged, the doctor tells us to come back in 5 days to get the stitches removed. I'd already told him we were out of town and he said to just come and see them in the emergency room and they'll take out the stitches.
Awesome, right? I'm told to just tell the girl up front and she'll make an appointment with the resident pediatrician since we're from out of town and thats how they do things for out-of-towners.
I get up front and this is the conversation that happens.
ME: Hi. I'd like to make an appointment with the---
GIRL: YOu're the mom that let her kid hurt herself, right?
ME: *blinksighnotinthemoodforthis* I'd like to make an appointment with the resident pediatrician to get my daughters stitches removed
GIRL: Whatever *mumbled* can't keep an eye on your kid we wouldn't be here.
ME: I'm sorry?
GIRL: *smiles* How does saturday at 4 sound?
ME: *smiles* As long as you're not here? Fine.
ugh. What the hell was that all about? Its not like I wasn't stressed out enough with an injured and scared two year old to deal with I had this bitch accusing me of just allowing it to happen? The minute I got home and my kid was safe and sound watching the TV I called and complained. I mean what the fuck? Who says that kind of crap?!
I am really hoping I don't need to go back there again for anything after the stitches get taken out because wow. Just flat out...wow.
