therion76 (therion76) wrote in bad_service,

One bad and another poor quality, but friendly.

Bad Service - StayOnline. This company provides internet access for various hotel chains (including the one I am currently in). Basically, I try and report problems with connectivity and really high latencies (1500-4300 ms) and I'm told that it's "acceptable" and there is nothing they will do. What is the point of "high speed" when the bandwidth is severely limited (maybe 20kbs on a download off the web) and everything takes 1-4 seconds to respond? Avoid if you need quality high speed internet access when you are at any hotel.

Friendly service, but lacking in quality - Extended Stay Deluxe located in Columbia, MD. First room I am given hasn't been cleaned from the last tenant. The hotel policy on cleaning, is no cleaning during a stay if under 6 days, and once per weeks if the stay is longer. You might be able to imagine the appearance and more importantly the smell of the room (it has a stove and refrig, so people can... and probably did cook here during their stay). I was quickly given another room by the staff (who was friendly), which smelled like bleach. Well at least I know the room was cleaned, though 1 day later the smell of bleach still isn't gone. Oh and they use StayOnline for their internet service provider.

  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…

  • Post a new comment


    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded