kaycee (ballroom) wrote in bad_service,


this isn't OMFG horrible service!!!!1!!!!11, but it was annoying.

Yesterday morning me & my mom went through a Starbucks drive-thru before work.. she was the one driving. she ordered a grande caramel frappuccino, & I got my usual: a venti no water chai tea latte w/ soy. we were in a rush & the drink was very hot, so I wasn't able to taste it right away. when I got to work and attempted to drink the latte, it tasted so horrible. it was almost as if the soy was bad or something. and this is going to sound really weird, but the lid of the drink smelled like body odor. I have NO idea why.. but it was gross. everytime I tried to take a sip, I'd smell the lid and then taste the horrible latte.. I had to throw it out.

this morning I called the same Starbucks and explained what happened..

Me: *explains the situation*.. I just wanted you to know incase anyone else had reported it. I don't know if it was the soy or not, but it was really horrible.

Her: *laughs* ok, well now we know. *hangs up*..

was I wrong for wanting an apology or maybe a free drink? I've been going to Starbucks for years all over the country, and most of them will at least apologize & give you a free drink coupon with no problem.. I was going to ask her for one since I paid over $4 for a coffee, but she hung up so fast I couldn't even get it out.

I just won't be going to that particular Starbucks again.. there is, of course, one nearby that I can go to instead :)
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