This happens every time we go to McDonalds (and some other fast food places): My husband is very specific about not having any condiments on his burger. ONLY lettuce, cheese, pickle (the meat and the bun of course is already included, duh). So, we go to McDonalds because it is very convenient when we are ultra-hungry and he lets the order taker at the counter (or at the drive-thru, it does not matter) know what he wants: "Hello, I'd like a CHEESEBURGER with lettuce and pickles ONLY, please." . We are then greeted with a "que?"" You want-a lettuce....uh...mayo and tomato?" "No, ONLY lettuce, cheese, pickles and meat". So, having finally ordered and paid, we happily await our burgers. He always checks his to make sure it's exactly what he wants before we leave the premises and EVERYTIME - there's mayo, tomatoes and onions!! Doesn't the word "ONLY" mean something anymore?? I think there is even an option on their POS to punch ONLY. Of course, we then have the cooks redo the whole sandwich and it generally involves several cooks to interpret what "ONLY" actually means. Sometimes, the manager has to help them a bit provided they know the meaning of ONLY. I mean, really, it's actually easier for them to make the sandwich without all the condiments and other crap. Is ONLY not an English word...ah, perhaps therein lies the problem.......
bentobabee) wrote in 
bad_service, 
annoyed 
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