athanors_light (athanors_light) wrote in bad_service,
athanors_light
athanors_light
bad_service

I didn't see this one here

http://www2.ljworld.com/news/2007/jul/10/sprint_nextel_defends_customer_terminations/

Long story short, Sprint Nextel dropped a bunch customers via mass mailing for calling customer service too much. I'm a little torn on this. I'm sure that a lot of people were doing shady things like trying to get a hold of others' personal information or being abusive to reps and in those cases I am all for their loss of service. However, in other cases, I don't believe this was very good service. I mean, I have T-Mobile but I believe customer service is included in my monthly bill and if I am paying them to provide a service, I don't think it's right for them to cut me because I use it too much. Conceivably, if I wanted to call customer service everyday, I could right? I dunno. Maybe this belongs in customers suck.
Subscribe

  • WTF

    Dear Maintenance guy, I get it, you don't want to talk to me. I said hello, asked you how you were, and if there was a problem, and you said…

  • Fairly hilarious WTF service

    Went to a Dunkin Donuts walk up last night and asked the guy at the counter if they had any sugar-free syrup flavors. Our interaction went about as…

  • Charge back

    I just realized some things today, and I have a few questions! I realized one of my invoices is incorrect, for the coat. Instead, it lists it as a…

  • Post a new comment

    Error

    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 32 comments
Previous
← Ctrl ← Alt
Next
Ctrl → Alt →
Previous
← Ctrl ← Alt
Next
Ctrl → Alt →

  • WTF

    Dear Maintenance guy, I get it, you don't want to talk to me. I said hello, asked you how you were, and if there was a problem, and you said…

  • Fairly hilarious WTF service

    Went to a Dunkin Donuts walk up last night and asked the guy at the counter if they had any sugar-free syrup flavors. Our interaction went about as…

  • Charge back

    I just realized some things today, and I have a few questions! I realized one of my invoices is incorrect, for the coat. Instead, it lists it as a…