Really minor, but I'm annoyed about it right now so I'm posting.
I always order my to-go sodas without ice. There's actually a really good reason for it. When I am at work it's not unusual for it to take me 4 hours to drink a normal sized drink. If there is ice it will melt and make the soda all icky and then I'll have to throw it out and buy another one and it's a big waste.
WHY IS IT SO HARD TO GIVE ME A SODA WITHOUT ICE?!?! *cries*
Okay, sorry about that. Please resume with the real bad_service.