ღ (underworld) wrote in bad_service,

underworld
bad_service

Victoria's Secrets: Unleashed!

Hi I'm new to the community and just wanted to share what I feel is my worst customer service experience to date. It's from a couple years ago, but I still wanted to share.

So a couple friends and I walked into Victoria's Secret in the Melbourne Square Mall (in Florida) and we were just being silly, just browsing really. Neither of us could afford anything from there. Plus, we prefer Frederick's anyway.

So a saleswoman comes up to us and greets us. This is VERBATIM how the incident happened:

Saleswoman: Hi, how are y'all doing today? Is there anything I can help you find?
Us: No, we're just looking around.
Saleswoman: Oh, okay, well we do have over 20 cameras in the store.
Us: *stare blankly*

I kid you not, that is EXACTLY how that went down. We were STUNNED! All I can assume is that we did not match the 'classy sophisticated type' as we were all teenagers and two of us [including me] were male.

I've never once gone back into the store since and have constantly complained to anyone who would listen about the poor treatment we received that day, and not to mention the humiliation we felt as we left. It made us feel trashy and unwelcome, to say the least.
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