Here's the info from the profile page:
Have you ever spent your hard-earned money on a piece of equipment only to find that it doesn't work as advertised? Or did it work for a few months and then developed some problems? This community is for people to post about their experiences, both good and bad, with all kinds of consumer and professional goods. You can also post about your general experience with a particular manufacturer and what you think of their commitment (or lack thereof) to producing quality products.
The aim of this community is to provide both a useful resource for consumers who are planning on buying a particular product, and a place for angry consumers to vent. With more and more companies throwing quality control out the window it's up to us, as consumers, to stick together and learn from each other's experiences. Perhaps, eventually, we may even be able to shame the unscrupulous manufacturers into actually testing their products properly before releasing them into the market. In the meantime, however, it's buyer beware.
I thought seeing as though you all have experience with bad service, you probablt have experience with bad products as well.