I'm flipping out here :(
So, I'm leaving for Australia on the 8th. I'm going through AustraLearn, who is partnering with STA Travel.
According to AustraLearn, we students should have received our plane tickets at LEAST 2 weeks in advance to our departure date. I have received several emails from my AustraLearn rep. saying that if I haven't received my e-ticket to contact STA ASAP.
I called them on Monday, and was put on hold for at least 15 minutes. Bleh. I was told that I was still booked on the group flight and that Qantas was holding it up. I was assured that my ticket would be there by midweek.
Midweek came and went.
I called Thursday afternoon, very worried. A nice sounded woman assured me that I was still booked, and that they had sent out up to July 6th's tickets. I was told that I was absolutely receive my e-ticket by Thursday night or early Friday morning. I had to pull a double shift at work, and was just now looking at my email.
I still have no e-tickets. STA travel isn't open until 6am on Monday.
WHY OH WHY do they keep lying to me!?
(And yes. I have already paid in full for my ticket. D:)
According to AustraLearn, we students should have received our plane tickets at LEAST 2 weeks in advance to our departure date. I have received several emails from my AustraLearn rep. saying that if I haven't received my e-ticket to contact STA ASAP.
I called them on Monday, and was put on hold for at least 15 minutes. Bleh. I was told that I was still booked on the group flight and that Qantas was holding it up. I was assured that my ticket would be there by midweek.
Midweek came and went.
I called Thursday afternoon, very worried. A nice sounded woman assured me that I was still booked, and that they had sent out up to July 6th's tickets. I was told that I was absolutely receive my e-ticket by Thursday night or early Friday morning. I had to pull a double shift at work, and was just now looking at my email.
I still have no e-tickets. STA travel isn't open until 6am on Monday.
WHY OH WHY do they keep lying to me!?
(And yes. I have already paid in full for my ticket. D:)