amiee_271 (amiee_271) wrote in bad_service,
amiee_271
amiee_271
bad_service

The Last Chapter in My War W/ Dell

Final update to this:  http://community.livejournal.com/bad_service/1281601.html

Turns out the best way to get immediate attention is to email their exec board and explain the problem (obviously if after going through the regular channels you have no success).
I was contacted by a member of their executive support team who put through the order for my warranty in less than 24 hours for 135 (a little more than the quote online, but its fine, i can deal with that, I couldnt deal w/ the quote for 250ish.

All in all, yay Dell Corporate, Boo 1st and 2nd tier support
Subscribe
  • Post a new comment

    Error

    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 6 comments