kaycee (ballroom) wrote in bad_service,

  • Mood:


follow up to the post I made yesterday (the original post)

I called Cingular's corporate office today. I was very polite and it paid off. The woman I spoke to was incredibly helpful and friendly.. completely UNlike the reps I speak to when I call Cingular's normal customer support number. She informed me that what the saleswoman did was completely against company policy. they don't support any under-the-table deals. she told me that I can return the shitty phone & get my money back. I also received a $20 credit on my next bill, AND she is shipping me (overnight, no less!) a brand new Motorola razr. it should be here tomorrow. YAY!! she technically is selling it to me for $30, but..

- I've got a $20 credit
- I get a full refund on the craptastic phone I got yesterday
- I get to still cash in my $50 mail in rebate from the stolen razr

so really, it's going to end up being free.

thank you everyone for your feedback

  • WTF

    Dear Maintenance guy, I get it, you don't want to talk to me. I said hello, asked you how you were, and if there was a problem, and you said…

  • In which the final word was "AUUUUUGHHHHH!"

    To relate my own story of bad apartment services, I must set the scene. It was the best of times, it was the worst of times. Basically, we were in…

  • Homeowner's Association/Property Management bad service

    I'm so angry right now. I got a bill in the mail from the property management company that handles my homeowner's association. The bill was for $113.…

  • Post a new comment


    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded