kiwi_from_hell (kiwi_from_hell) wrote in bad_service,
kiwi_from_hell
kiwi_from_hell
bad_service

I know it's generally considered impolite to be using a cell phone while at the counter in a store. I was having a very bad, very hectic day and trying to make arrangements with lots of irritating people while I picked up groceries. So, I'm in line talking on the phone, and when I get to be served I say, "Hang on a sec, I'm at the counter," and pull the phone away from my ear.

The clerk stood there blankly, not scanning my items. I said, "Er, excuse me?"

"I won't serve you until you hang up; it's rude."

What??

Okay, so they had probably had as bad a day as me, and I can see it's annoying to have to serve people using phones, but I had stopped talking and didn't have it to my ear! What the hell? I was paying full attention to the cashier! *Grumble grumble* I hung up, because I didn't have time to argue it out.

ETA: To clarify, I put the phone in my top pocket; it's a flip phone, so I was obviously still technically in a call, but there was no way I could've continued talking/listening to the person at the other end.
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