Ashlie (iluvikarishinji) wrote in bad_service,

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I just received this notice in my email inbox:


Your account has been identified as using excessive Internet
usage. You are currently using on average 15 hours of Internet usage per
day. You must limit yourself to no more than 7 hours per day of usage. If
your account continues to have excessive usage, your account may be
suspended or terminated. If you have any questions, please contact our
24-hour technical support at 866-490-8600, option 1. "

I never received any sort of notice from my ISP stating that I had to curb my internet usage...nor have I ever received this notice before. I'm on hold with the bastards so I can find out if I need to cancel my account. The reason the usage is so high is because my family of 6 shares this account. Ugh. I really don't want to have to change my email address....

EDIT: Yeah, I had to cancel. They claimed they had JUST STARTED monitoring internet usage and that it was "unlimited" based on the "average use." WTF? Right. I'm switching to Earthlink......
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