Mikazuki (naishinnou) wrote in bad_service,

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Paypal - you SUCK - Part 2

I'm still fighting with Paypal. Today I decided to see if I had another old account with Paypal - which I might have - and of course the only way to get the info is by calling. So I call the 800 number provided to me from another LJ user (888-221-1161 provided by agilebrit) and of course I hit the automated system. It asks me questions, I answer and finally get transferred to the department I want... then I'm disconnected. Not once, not twice, not even three times but rather I'm disconnected a total of SIX times before I finally get through to an "agent". Paypal needs to update their automated system to ensure that no one else is hung up during transfers.

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