kicktothehead (kicktothehead) wrote in bad_service,

bad service? y/n

I'm not sure what to think of this, maybe it's a more common practice than I'm used to.

Our local Tim Hortons used to be open all night, and then they changed so that they close (except the drive thru) at night (which isn't bad service, just makes me sad). Now they have a sign on the door that says "Closed 10:30 pm - 5:30 am. Drive Thru Only."

Yet they lock the doors at 10:00 pm.

In my mind, the posted closing time means 'the time when we lock the doors'. They don't kick out the people inside until 10:30, but anyone who arrives after 10:00 is locked out.

What does everyone think? Bad service? Or is my definition of posted closing time different than the rest of the world's?
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