Red Queen's Race Runner (donkey_hokey) wrote in bad_service,
Red Queen's Race Runner

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Cashier shorted me

I'm not sure if this was intentional or unintentional bad service.

I was checking out at a local grocery store, and used my ATM card so I could get $40 cash back. The cashier handed me two bills with the receipt wrapped around them. Without looking, I stuffed them in my wallet.

Hours later, while getting dinner, I opened up my wallet and noticed I'd gotten 2 ten-dollar bills instead of the expected twenties. It's a good thing it was a cheap dinner, and one of the tens covered it with change left over.

If she intentionally gave me the two tens and snagged a twenty for herself, that sucks. It would be an easy scam to run - hand back cash wrapped in receipt, and if the customer noticed - "oops, sorry about that, grabbed the wrong bills". If it was a mistake, the register's would've come up $20 ahead. I'm not sure if cashiers count their own drawers, or if somebody else does that.

And I'm not sure what I can do, if anything, to remedy the situation. I can't go back and demand my $20.

I suppose I can take the receipt back to the store and inform them I was shorted $20 and at least let them know who the cashier was, so if other people have been reporting the same thing she can get the firing she so richly deserves.

And from now on, I don't think I'll get cash back from cashiers, unless it's change or I really need the cash and don't have any other options. And I'll pay more attention to what I get. It could've been a MUCH more expensive lesson. Thankfully it wasn't desperately needed to cover a living expense.

Anybody else get hit with something like this? Is it common? (It's the first time it's happened to me.)
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