Mary (horsphreak) wrote in bad_service,

Pizza delivery driver

Nothing like being starved and frustrated while studying for a final.

My friends and I were at school studying for the Final of Doom (aka Gross Anatomy II, we're in vet school and this is a marathon 4-5 hour final with lab and written portions that will damn near kill you). We get hungry and decide to save time by ordering from a local place, Pepperoni Express. I have no problem with the place itself, the owner gives up huge discounts when we order food from them for talks, but this delivery guy leaves a lot to be desired.

We place an order for 3 subs, garlic bread and a small pizza at 5.  Order arrives around 5:40 and we rejoice. The delivery guy comes racing up the front parking lot and screeches to a halt about 3" from the glass doors. I thought for sure he was going to break through them since it was dark and wet that night. Her gets out, tries to balance everything on top of the pizza box and drops the bag with 2 subs in it. He then manages to pick up the bag by the wrong end and spills one sub all over the ground. Thankfully J was watching because it seemed he would have tried to scoop it up and give it to us had she not been.

Accidents happen, no big deal. Except:
Driver: Uhhhh, I hope whoever ordered the ham sub wasn't hungry.
Us: O_o 
Driver: Ummm, what do you want me to do about it?
B (who ordered the sub): I'd like a new one, please.
Driver: tells us the total and looks really put out by the request.

To make a long story short, he comes back 45 minutes later (the place is only a couple miles away) and brings poor starving B THE WRONG SUB, almost drops this one, and screeches out of the parking lot like a bat out of hell before we can tell him!

We call, the guy answering the phone is not amused with the driver, and says he'll send another one. It arrives 30 minutes later and is correct this time. We made the guy wait while we checked and had to keep B from tipping for "all his gas and trouble."

In all, it took almost 2 hours to get the right order and wasted a ton of time we should have been reviewing in lab.
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