Riesiel (riesiel) wrote in bad_service,
Riesiel
riesiel
bad_service

Tax Blues

When tax season came around my husband scheduled an appointment with H & R Block on a day he had off but I did not. This meant that when he picked me up from work I needed to sign the papers and then we just needed to drop them off at H&R Block. I take out our tax papers and notice that my name is misspelled. My first name is Rachel, and the tax preparation guy had spelled it Rachael. So since we had to take the papers back to H&R I decided that I would ask if the misspell would be a problem. I dont want the government coming after me because my name is misspelled. So we get to H&R and the guy that helped my husband is still there. My husband mentions that he thought the guy would be getting off hours ago, the man mentions that he is dealing with a fraud case and can't go home till it is taken care of. We all sit down and I bring up the misspelled name issue. My husband to make light of the issue says, "I dont know why people misspell her name so often, I guess they just think it can't be spelled so simply." I throw in, "I dont get it either, it is spelled Rachel in the Bible."

Then the H&R guy says, "I dont think I have ever seen it not spelled Rachael." I couldn't believe it, I nearly responded with, "Obviously you dont read the Bible." but I didnt want anything else to happen to our taxes so I held my tongue. The rest of our time there was terrible. The computer program the H&R guy had to use kept having problems and giving him errors and so he kept swearing about it. By the time our new papers had been printed up (with my name spelled correctly) I was so ready to leave. I felt so uncomfortable being there.
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