H (violet_fade) wrote in bad_service,
H
violet_fade
bad_service

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David's Bridal

EDIT: just so you all know,I did not expect to be compensated. However,I wasn't sure if I should be or not. Nowhere in my conversation with any of the staff did the subject come up. So please,read the post carefully before you start flaming me for having a thought. I was given bad service because the lady was extremely rude and condescending to me. She acted as though I should not be wasting her time and wanted to deliberatly make me feel bad.


My friend and I are in a wedding on the 21st of this month.Yesterday we had to go pick up our dresses from David's Bridal. I dont know if anyone else has had a bad experience with this place,but I chose not to go with them for my own wedding because of the snobby attitude and the lack of selection that I encountered with them when I was shopping for a wedding dress.

I had the dress shortened 3 weeks ago,and the lady had commented on how snug it was. I told her that I was just having "that time of the month" and it would be fine. It did bother me a little because I have some issues with my weight,which I have been trying to take care of by cutting down on sugar and salt,drinking more water,and adding lots of fruits and veggies to my diet. I have been very careful in the past 3 weeks about what goes on my plate.

I went in and tried on the dress yesterday. As she was zipping it up,she says to me:

"Wow,have you gained a little weight?"

Meanwhile,I am noticing that the dress fits beautifuly. It even fits a little bit loose. I turned around and looked her in the eye and said:

"Actually,I have lost weight and I think you are being seriously rude. I dont think the sales lady would have sold me a dress that was too small."

The woman sort of grumbles an apology and asks me if I had gotten my shoes yet.I have not been able to afford to get shoes yet,and I plan on buying them this week.I figure she is just pissed that I do not want to purchase shoes there,as they are rather expensive.I know approximately what heel height I want,and even tried on a pair in store last time so she could cut the right amount of material off.I offer to go and grab those same shoes so we can see how it looks. She tells me it is not necessary.

I quickly signed for my dress and left the alterations area to go up front. I tell the manager what happened last time and this time. She tells me it is not acceptable and she will have a "talk" with the woman. The manager gives my friend and I free sample packs,but does not offer to comp anything off my bill. I don' know if I should have asked her to.I feel that my overall experience with David's was unpleasant. She did take down my name,so maybe something will come of it.
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