lorelei633 (lorelei633) wrote in bad_service,

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not again!

I knew there had to be a reason I stopped eating fast food.

I got out of the habit over the last year or so, because I'm trying to eat better. But recently, I admit, mainly because I've been working a lot, I've been slipping back into bad habits. And a couple of nights ago, I had a brief experience that really made me ask WHY I ever let myself darken a drive-thru again.

I was on the way home from work, stressed out and tired, and decided to hit a fast food place to get dinner. I didn't want to get anything too bad for me, if possible, and I was really in the mood for a wrap of some sort, so I went to Wendy's. It had been years since I went to one but I remembered that they had them before. I don't know if they still do or it's just a summertime thing, or what, but it was the only place I could think of where they might have them.

I pull up to the drive-thru, and the fun begins:

Me: \o/
BST: Bored Snotty Teenager

BST: Can I take your order?
Me: Yes, do you have wraps on the menu? (Part of the plastic or whatever it is covering the menu was damaged, it looked discolored or like there was condensation inside or something and I couldn't see part of it)
BST: *dead silence*
Me: Hello?
BST: Yeah? Can I take your order?
Me: Do you have wraps on the menu?
BST: What?
Me: Do you have wraps on the menu?
BST: What?
Me: Do. You. Have. WRAPS. On. The. Menu?
BST: *snottiest tone imaginable* What are you talking about?

There was no one in the way so I just wheeled around and left. Went home and ate a can of soup. Again.

Is it no longer possible to get decent service at fast food places? I would never have dared cop an attitude with a customer when I worked fast food, but it seems like everyone is packing one now, with absolutely no fear of being fired or even reprimanded. It's almost like you're ruining their day by showing up and God forbid you actually need to ask a question about the food they're being paid to serve.

Maybe I'm overreacting here. But I just find it amazing that, after months of not having a single bad service story to post, suddenly I have three in three weeks. Coincidence? I don't think so. Maybe this is just the universe's way of telling me to eat better.

Crap. I'm gonna have to start cooking again.
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