Patron Saint of Women With No Morals ^_^ (drusillamac) wrote in bad_service,
Patron Saint of Women With No Morals ^_^
drusillamac
bad_service

Taxi Service

There are a lot of local private hire companies near where I live. Recently I've started using Dominoes who, on the whole, have been quick, good value and nice drivers. Last night I got a taxi over to my boyfriend's house and used them.

The taxi arrived about 5 minutes after I phoned it. So far, so good. Now, whenever I enter a taxi I always made a habit of asking "Taxi for drusillamac before I get in. Personally, I think it's a lot politer. Plus I tend to get taxies home from nights out from Glasgow city centre and woe betide you if you accidentally steal someone else's taxi. After I said that the driver snapped "Why do you think I'm waiting outside here?!" I was a little put off but replied I always like to check first. OK, it was a quiet residential street but still there was no need for him to be that grumpy.

Moving on, I gave him the address. He replied he had never heard of it so I asked him if he knew another better known street nearby. The driver did know where that was so I told him I could direct him from there. A few minutes later (after he thought about the address I had originally given) he accused me of saying the wrong street and told me I should have said Street B which is the street up from where I was going. Why would I tell him to go to Street B when I was going to the street next to it?! The rest of the journey was made in silence apart from his football program on the radio.

I was not impressed and I didn't give him a tip which is rather unusual for me.

My boyfriend got a taxi home from the same company the previous night but a different driver. All he got from the male driver was comments like "I prefer women to wear hardly any clothes because it means you can have sex with them when you want." Plus he overcharged him by £2 as well.

It's a shame because this company's call centre staff are really good and usually the drivers are pretty decent guys.
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