Datura (mohavedatura) wrote in bad_service,

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Bill Collectors

Is this even freaking legal?

My husband works at home doing phone support for a software company. We have two lines coming into the house: our home line and his work line. The workline is unlisted and we don't give it out. Actually, we don't even remember it. All of his work calls are sent from a call center in Canada and he answers them.

We don't know any of our neighbors very well, which I know is shameful. So we were surprised when husband got a call on his work phone asking about one of our neighbors. The caller asked if we could contact an address, which turned out to be catty-corner from us. When hubby asked how the caller got the number, the caller claimed that he had looked it up on an address database. Now, we live in Southern California and the day before yesterday there was a big problem with high winds. A lot of big things got knocked over and people lost electricity. This guy sounded worried about our neighbor so husband said he would go see if they were there and post a note on their door.

Then the guy gives a number. It's an 800 number... to a collection agency. WTF? They are freaking calling us to harrass our neighbor about a bill? What the hell?

We've gotten calls for people who have never been at our address but seem to be using our address but this is new. Is this legal?
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