It happened about 6 months ago when I was ordering from Pizza Hut (which like to send cold pizzas 2/5 times and as such I always call them up and request another one. Nicely of course and I always return their cold, congelead one). I ordered something like a large stuffed crust 1/2 mighty meat with extra cheese and 1/2 farmhouse with black olives, with garlic bread and those little chicken drumstick things. When it arrived I instead received 2 med Hawaiaans (blergh) and an order of chicken strips. (Is it strips? Whatever it's called it's rancid!)
Still mistakes happen so I call up and get a rude, rude man who informs me they won't be able to get anyone to me for several hours (It was a Fri night but still!) and who spoke to me in a manner which more than suggested that not only was this my fault but how dare I call and complain about not getting what I paid for.
My other point/complaint/wonderment is (bearing in mind new 'joiner' but have read for quite a while now) why so many people these days just use a post to jump someone (and not in the fun, lights off way either). Sure differing opinions are good, apparently, but there is a major diff between that and slating someone. It's a community and it's fun right? So why is it all suddenly policy to assume everyone to be an asshole/EB before proven guilty? Like one of my teachers always said, insult the argument, not the person.
Or you know, not cause look at me not a mod and as such don't count! *grin*
EDIT due to kdorian bringing up a point that was swimming around my head but went away when I made the entry.
Why should people expect bad service from places like McD's? (and other fast food places) No, it's not Cordon Bleu (sp?) but surely this means that I won't be served foie gras on a bed of baby spinach hand-picked by blind nuns in Siberia (it's super rare spinach, don'cha know?) not that my ground up and mixed with god knows what beef and scary potatos that don't rot (as per Supersize Me) should be cold. Or that I can expect dirty tables, rude staff etc. The price I pay is for the quality and fast food a lot of that is sacrificied but we shouldn't expect bad service and think oh it's just so-and-so when it happens but rather have a more pro-active view on it. Again, just my opinion.