健次・バショウ (bashou) wrote in bad_service,
健次・バショウ
bashou
bad_service

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Misleading information...

Blew $70 based on what Fry's Electronics said on their website about Drive Image 7, a software utility for backing up data on your PC or network. The "detailed description" says a little bit more than PowerQuest/Symantec's official site does. So, I figured it'd be great for moving my operating system off of my old 8 gig drive onto a newer 40 gig.


Bones of contention:

$30.00 Rebate! Regularly $59.99 (rebate expires on 2004-05-18)
$30.00 Upgrade rebate. Rebate is located on the box.


I drove 35 miles to Fry's, and then found out that's an upgrade rebate. Doh. Not mentioned at the site at all. Not happy. I then drove back 25 miles over to a Best Buy and bought it there instead. Better to give my money to someone that hasn't lied to me recently, right?

[post-edit] Woops. To be fair, I apparently read what I want to read regarding the rebate. It does say "Upgrade" on the site.

Copying Drives
The Copy Drives feature helps you copy the contents of one hard drive to another. You can copy your operating system, applications, and data to a new hard drive. Copied partitions are expanded to occupy the same proportion of the new hard disk as they do on the original hard drive. For example, if you had two 1 GB FAT 32 partitions on a 2 GB hard disk and you copied both partitions to a new 8 GB hard disk, each partition would be expanded to 4 GB on the new hard disk. You can choose to copy an entire hard drive or selected partitions.


Uh. No. If you have 2 partitions on 1 drive, you can copy 1 of them at a time, and let it fill up the remainder of the unallocated space. It's not nice enough to copy all of the partitions and spread it nicely about. Symantec doesn't even claim it'll do that. What the hell is that doing on the site if it's not true?


Requirements
Windows XP, 2000 Professional (SP2)
256 MB Ram
45 MB** Hard Drive
Pentium Compatible or higher


Not too big of a deal, but Drive Image 2002 was also included, and it works on the older Windows.


Anyways, I've been up for the past 4 hours trying to get Drive Image to do what I thought it would do, and drove 50 extra miles, all based on a few lies from Fry's.

More details on what I was trying to accomplish, in my journal:
http://www.livejournal.com/users/derumi/281885.html
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