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All good, right? Nice little form email, telling me they got the message.
Fast forward to a few minutes ago, when I got back to my place to discover that their system had sent me the same email another 5 times, once every hour, at 8 minutes past. Each with a different ticket number.
I get that they want me to be patient, but spamming me with form letters is not the way to go.
Hopefully, it's just a computer glitch, and it'll stop soon.
ETA: And here comes #7, right on time.
ETA#2: I've woken up to discover that I received another 9 overnight, for a grand total of 16 so far.
ETA#3: And now the player appears to have fixed itself, so I don't even need their help anymore. Awesome.