LindseY (lindseythefork) wrote in bad_service,

Mexican restaurant suckage.. ai ay ay.

This past weekend, we took a trip back home and drove past the Mexicali Rose, reminding me of the extreme suckage that took place there awhile back. Since my friend had some sort of coupon, we decided to try the above-named restaurant (we usually stick to our favorite Mexican place). When we got there, we were presented with water and menus very quickly, but that was the last of the quick service. And water, too, for that matter. The water was in a super small glass and not once were we offered refills, even when I managed to spill mine all over the table. Even when I asked for more water, none came. My friend ordered a combination plate and wanted one item to be chicken and one to be cheese. The waitress told her that they can't do that, that the combo has to be all one kind of filling. So, that was pretty WTF right there (seriously, how hard is it to make a cheese enchilada and a chicken taco). We thought that maybe it had something to do with the coupon, but nope, she said they just don't do that. Fast forward through us sitting there forever waiting for the check.. when we finally got the check and went to pay, they didn't take credit cards. Okay, fine, we had cash. The kicker? They didn't have change! We were told that we could go across the street to the business there to make change. It wasn't a crazy amount of change, either, it was something like paying with thirty dollars for a twenty-four dollar meal. We should have just gave them a twenty and left, but no, my friend actually went and made change and the store across the street actually made change for her. Personally, I think it's a good idea to have some extra money around in case people don't carry around the exact amount their food is going to be (especially if no credit cards are accepted).
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