dovemedicine (dovemedicine) wrote in bad_service,
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Lowes Home installation Sub Contractors Steal

This crime was committed this past Friday.

My parents have often used Lowes home installment services for little jobs around the house. This time it was a new front door installation, since the first one had warped over time and no longer closed properly. My Mother had gone to the bank that morning and withdrawn their weekly petty cash, gone home, and dispersed it throughout 3 different places in their bedroom. The workmen showed up later with the new door and started installation.

My Mother, being a trusting soul and not thinking about someone possibly rifling through her personal belongings, went next door to feed and care for my Grandfather. This was only a 30 minute trip. When she returned, the workers were done and had left, the new door now installed. This was all between 3 and 4pm

At 5pm, my Father comes home and goes to get his weekly allowance from one of the places they kept cash hidden in the bedroom. Surprisingly, $100 of the money was missing. My Mother then checked all of the cash, and in total $295 was missing from the home. Obviously, these guys had gone thoroughly through my parents things to find this money.

The Police were called, and they were told to call Lowes. That it was Lowes responsibility to press charges. So my mother calls them. And is told that they would have to press charges. Which is pretty difficult, as Lowes will not tell my parents the names of the Sub Contractors who came to her home. Lowes also informed my parents that unless fingerprints could be pulled, that if my parents pressed charges and could not prove guilt, they would be sued for slander.

My Mother has unfortunately given up without a fight. She says she doesn't have the time or strength to fight over such a small amount of money. My Grandmother just passed away, and with all of the red tape they have had to go through, I think they are pretty discouraged.

Basically, Lowes Sub Contracted a team of guys who were willing to sift through someones private home to take money. And now will not take responsibility for it, or even let my parents take the responsibility for themselves. They then said that my parents would be sued if definite proof could not be given. The sad thing is, they succeeded in discouraging my parents into giving up the fight. My Mother says they are just writing it off as a really expensive door. But to me, this means these guys will just go to another house and do the same thing again, and again, and again.
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