Today, with the holiday on Monday, it's been 11 days. (I checked my mail today, not there). So I called the bank's hotline (despite it not even being an 800 number anymore). When I told them the situation, you know what they said? We have no record of that request. Your old card should still be good. WHAT?!?! My old card has been shredded and is probably in the city dump about now! Grrrrr... So, she (the girl at the hotline) told me she put me down for a new card, and THAT should get to me in 7-10 business days. And that if it didn't show up, she gave me her name and told me to call her at the line.
So I'll be going another 2 weeks without a fucking card. Wonderful.
Should I go to the bank where I originally applied, and complain? *sigh*