Kamlar the Great/ SilverSnow (kamlarthegreat) wrote in bad_service,
Kamlar the Great/ SilverSnow
kamlarthegreat
bad_service

Employee suck? or self-inflicted suck?

Ok so not a huge suck, just something that irked me today.

My boyfriend and I decided to go to the mall after lunch, because really we had very little to do, and wanted to maybe walk off some of the Quiznos we'd wolfed down.  Well I go into Lane Bryant, which I have to say, I don't know why I go there, every one I have access to either in my hometown or my college town has always had the WORST and RUDEST people working there.  But I digress, anyway, so I drag the boyfriend into Lane Bryant with me, and I'm already irritated because he's gotten really uptight since we walked in, and I can't seem to get him to loosen up, so making him wait while I dig for my size on a rack just adds to that stress.  Well I find a few things, fight a few less than savory people hovering about (first weekend of the month...time to spend that welfare check! it brings the dregs of society out of the woodwork.) and finally find a few things to try on.  Well I fight my way to the dressing room, where about 3 people are standing there...just...standing...waiting.  I stand there for a second, thinking, with the sudden influx of people to the registers, that they are waiting for someone to grab a key for the dressing rooms and they're just busy.  well after about a few minutes I look around and no one's coming.  So finally, I do the smart thing, and just nicely ask a random employee who was folding clothes (as slowly as I've ever seen anyone, I'm telling you. She was none too happy that I called her out believe me..) me just smiling and saying 'thank you so much!' all the way to the dressing area, trying to be nice and apologetic after I interrupted her.  Well she opens the door for me..and the other 4 people who continued to stand there...(I guess they figured if they bobbed their heads over the racks long enough and looked lost and helpless, some employee would come rushing to their aid....they'd still probably be standing there if I hadn't gone and asked someone.)  So I try my three shirts on really quick, and I'm out in like 3 or 4 minutes.  When I walk out, with clothes in hand, the girl is standing in front of the door, and looking at me expectantly.  So I smile at her, and due to prior experience, walk up to her and say "Oh, these didn't work out, but thanks for your help!" and hold my hangers out.  In turn, she gave me the nastiest look, raised an eyebrow and said "Eeeexcuse me?

In my defense, most places I go to, when you come out, they take your clothes either that or tell you they'll handle it, and leave them in the dressing room.  Either that, or people leave their clothes in the dressing room in piles, not hung up or folded or anything.  In my mind I was being nice and making it a little easier on her by hanging everything back up neatly.  I've seen dressing rooms trashed beyond recognition by customers at LB.  So why did I get attitude?  Last time I was there, I had my clothes in hand, and the girl told me to just leave everything in there, she'll pick them up.  Am I at fault over this, for assuming that this girl was going to do the same thing?  I very rarely have people just be downright rude like this...and the look and tone she used just bothered me, like I'd just shat on her shoes or something, despite the fact that she was STANDING there right outside my door and made eye contact with me.  If I'm at fault then thats fine, next time I'll just take the 3 freaking shirts and rehang them myself.  So tell me if this is a suck or not...(all that other BS about the day was really to set the scene for why this is bothering me...i was a little uptight and irked already..and i tend to overreact to situations when I'm like that)

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