rascalklacik (rascalklacik) wrote in bad_service,
rascalklacik
rascalklacik
bad_service

Linens N Things Rudeness

This isn't horribly bad but rude service. I wanted to get some glassware. My Gram is visiting and I told her that we needed glasses seeing as my husband broke them all. They have some nice heavy ones there at LNT so I checked the website and it said they were open until 8. It was about 6:15ish so we left thinking we had plenty of time. We got there about a quarter to 7. The sign on the door said they close at 7. Since we were only getting one thing, I decided to go in. Well, we got to looking and I kept checking the time and it was 5 till. We started making our way to the front and we were stopped, looking at some clearance items. Suddenly one of the employees, came over and said "we closed at seven." I said "ok". My gram asked if any of the towels were not oversized and she replied with "did you hear me?" I said yes and asked again about the towels.

I think this was rude. We knew they were closing and we were about 10 feet from the register and we were just browsing at the towels. I don't think that was the most productive way to get people out of the store. I've worked retail and I know I used to hate it when people were there after closing. But there isn't really much you can do about. She could have politely said they were closed. She didn't need to add in the "did you hear me" part. Gram and I both had to hold our tongues and not just leave. I was angry at the rudeness but I'm almost over now that I'm posting here.
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