Evan (earthprince) wrote in bad_service,
Evan
earthprince
bad_service

How dare I get a sale price!

So for X-Mas this year, I walked into my malls Bath and Body Works. I've been there a few times, and ended up buying three foot care products, at $15 each. They were for my mother, so I didn't care too much.

Cut to last week. My mother commented on how much she really liked one of the products in specific, so I show up for work early, and decide to walk on over to see if it was a seasonal thing or whatnot. There were signs all up exclaiming SALE and $5! So I go in, and locate the products I seeked. An associate asks me if I needed help, so I ask if they were included in any sales running. Her voice is less than friendly.

Her: They aren't five dollars
Me: Um, okay... that's not what I asked, but is there a promotion running for these?
Her: They aren't included in the five dollar items. If you try to buy it, they won't give you the five dollar price either. I'm just letting you know so you don't waste your time, but don't try to complain about it to save money.
Me: Uh... right. So, they are full price then?
Her: They're actually buy two, get two free. (no signage to indicate that)
Me: Well alright then. Are there any baskets to put them in while I walk around?
Her: So you're gonna buy them?
Me: (trying now to make her see I'm not a cheapskate or something, not that I have to) Yes, I got them for my mother for Christmas and she loved them, so I'll get them now on sale.
Her: Well, we can't refund the difference from the price you paid then to the sale price now.

Me: ... I didn't ask you to. But thanks anyway.


Perhaps I was just taken by her rudeness, but doesn't it seem she was a little too eager to tell me what she wouldn't do for me, regardless if I wanted it. I understand people probably try to get non sale items on sale, it happens at my store too. But geeeez. I asked an acquaintance I know who works there, turns out she was seasonal and just mad she was losing her job. Sorry to hear, but no need to be rude to me.
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