Kirsty (aphrael) wrote in bad_service,

  • Mood:

Maccas Bad Service

So, I know you're not going to get the best service from McDonalds. However, I did work there for almost 2 years, and I know there are some things you are meant to do for a customer - greeting them for one. I know this isn't OMFG Terrible Service, but it still annoyed me.

There's this girl at the local McDonalds called Corina. A while ago, my partner and I ordered inside the restaurant - for reference, there is a McCafe part, and a regular part. My partner asked if he could order a cappucino at the regular part, and Corina says yes. Then she moves to get our order and we see the big-ass coffee machine behind her, and feel stupid. She assembles our order with everything but the cappucino, and pushes it towards us. My partner asked where his cappucino was, and she looked at him like he was retarded and said, "You have to get that at the McCafe part." Sigh.

However, we forgot about it, until I went through the drivethru by myself the other week. She was the one handing out the food at the final window. As I pulled up, she handed me my coke and simply said "Medium coke." No greeting, no nothing. And as she hands it to me, she looks past me into the passenger seat of my car with a look of absolute disgust on her face. Now, my car is not exactly sparkling clean, and there are a lot of catalogues on the floor of the passenger seat, but it's not like it was decaying meat or something - no call for that look! She returns with my bag of food, and holds it out without a word, and with a glare. I took it and drove off, realising as I did I didn't see her nametag, nor did I remember it from the time before.

But now, today, I went through the drivethru again. She's taking orders this time, and I clearly see her nametag says Corina before anything even happens. She doesn't greet me, just looks at me and waits. I order, and she says "5.95". I start to hold out the money, and she says "You pay the next window", which is a process this McDonalds sometimes implements, but with no signs, you have to be told. She said it like I should have known, and once again, no please, thank you, goodbye, whatever, and she looked like she wanted to kill me.

So, when I got home, I called McDonalds, and reported her. The manager said she would talk to her about it, I doubt it will do any good, but Christ I'm sick of her!

  • Worst Service Ever at Smitty's

    I'm going to copy and paste the email I wrote to Smitty's Family Restaurant's Corporate office about the awful, awful experience we had…

  • Telstra Hell

    It got so bad with our phone/isp company I made a blog. Telstra Hell My housemate lost her partner to his battle with cancer in Sept 2010. Telstra…

  • (no subject)

    I avoid making phone calls at all costs when it comes to dealing with something important, such as calling the Creditcard company to tell them I…

  • Post a new comment


    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded