writerjess (okanagansun) wrote in bad_service,

Poor Pharmacy service

I have terrible luck with pharmacies. One recent example:

I went to have a prescription filled on a Friday night. Most of the time I go to a different place, but this was the only one open until 10 pm and I needed the prescription that night. So I drop it off and come back two hours later.

There were two employees on duty, one of whom looked quite busy filling prescriptions, while the other was helping a customer in the aisle. She and the customer returned to the desk, completed a transaction, and I was next in line, waiting.

And waiting.

And waiting.

And waiting, while the entire time the pharmacy employee and the customer were having a casual conversation about something completely unrelated to pharmacy business. I smiled and waved. I was ignored. I cleared my throat. I was ignored. I said "hi there" and was ignored. For five minutes, while these two shot the breeze and pretended I wasn't right there at the cashier immediately underneath the "prescription pick-up" sign.

Seriously, when you make good money to do a job that directly affects the health of others, you are expected to provide good customer service. I was the only one in line - if her conversation was so important, she could have at least put it on hold for thirty seconds so I could get what I needed and get out.

  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…

  • Post a new comment


    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 1 comment