Play nice or be at the business end of my snark. (kettlechip) wrote in bad_service,
Play nice or be at the business end of my snark.

Not bad service, but I'd hate to work with you.

Dear Surly Cashier at Home Outfitters:

When you asked me how things were and if the service was to my satisfaction, I replied with, "Oh, it was great. And the associate who helped me, Jean, she was very pleasant and helpful." Please take note that the proper response is not "*eyeroll* Oh... well, she can be."

Bitter much?

I've had my fair share of retail. During my tenure I learned one of the golden rules of retail (or any profession, for that matter) is to not paint your co-workers to your customers in an unflattering light, even if you do feel that way about them. It just makes you look like a bitter, sour individual who hates her job.

I'm not the type who screams for a manager every single time someone annoys me, but I have no doubt your manager would not take kindly to your off-the-cuff nastiness, especially since the associate in question proved to be very kind and helpful. Because I was in such a good mood over my newly procured waffle iron, I thought it would be best to let the issue go.

I hope someone bites your head off and spits it back at that stump you'd be calling a neck.

No love,

PS: The waffles are excellent.
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