Willow (muppetfromhell) wrote in bad_service,

Update to this post.

So around 4 this afternoon I got a call from someone at Verizon asking if I was going to reschedule my appointment. After giving him the whole song and dance with the four part harmony he gave me another number to call. I call that number and am connected to... Verizon PHONE support. Uh... what? So that guy is like Why the hell did he have you call me? and offers to call the DSL people to get things straightened out. So he puts me on hold.

For 45 minutes.

Comes back, tells me he can't get through to DSL, he can't do anything else for me, and I should call them myself.

I swear to god, it's like I'm being Punk'd except I'm not famous.

::cries in a corner::
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