a rhinestone in the rough (pixiebitch) wrote in bad_service,
a rhinestone in the rough

Lights are on, but nobody's home.

I understand the concept that if the light at a register is off, you don't go to it unless the cashier explicitly says "hey, I can help you over here." I read customers_suck often.

So I was unpleasantly surprised yesterday when a cashier at Walmart turned her light off on me.

Said lane light WAS on and she WAS open as I walked up, so I placed my 5 items on the belt. She then proceeded to turn the light off and put her "closed" sign up in front of my items and refused to ring me up.

She gets a giant "after the fact, on livejournal" fuck you from me.

If you need to close your lane, you finish helping those who are already in it. Turn your light off, place your sign at the END of the belt after the people's items which are already on said belt. Inform any MORE customers that you are now closed.
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