scattywah (scattywah) wrote in bad_service,
scattywah
scattywah
bad_service

.002 cents vs. .002 dollars--can YOU tell the difference?

Can you recognize the difference between point zero-zero-two DOLLARS and point zero-zero-two CENTS?

Verizon representatives say no. Why would you have just fractions of a cent anyway?


Here's a hint:
$.00002 =/= $.002

A frustrated Verizon customer was mis-quoted a price by people who can't tell the difference. I am baffled. (This happened two days ago.)

It's a bit long but it's worth it.



more updates!

EDIT: the above link now contains a transcript.
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