Dear Rachel,

Thanks for your inquiry. 

We are sensitive to the needs of our customers. We have learned that 
most of our customers access the Help functions on our website and 
otherwise manage their accounts online. If our options are not sufficient to 
answer questions or resolve issues, we would suggest talking to your 
local post office for additional advice.

We can be reached by phone at 1-888-638-3549 M-F between the hours of 
6:00am and 7:00pm, Sat-Sun between 6:00am and 2:30pm. Pacific Standard 
Time. 

Thanks,
Christina
Netflix Customer Service

Please pass this number around!