Order gets here at 12:50. Driver told me that they were out of Diet Sprite (co-workers drink choice) so they subbed Diet Pepsi (without calling to notify me . I said okay. Take it to co-worker, turns out she is allergic to caffiene and can't drink it.
I pass out everyones food. My meal is luke warm. Not hot, not warm, but been sitting on the counter for 30 minutes cold.
I call, and they offered to send out another meal, and I decline. I'm so pissed, I can't eat. I tell them about the drink issue, and they said that they will note my account so I get a free drink next time I order.
This has me so upset... I've NEVER had this issue with them before.
Side note, I hope to never see myself in here... I work in collections for a finance company, and do my best to make sure that I can work out an arrangement with my customers that is satisfactory to both my customer, and the company I work for.