i'd like to be able to check my Visa and accounts balances from home. of course you understand this.
however you INSIST that there is no sign up process needing to be done at the branch offices. no form to fill out. no one to talk to.
yet when i go to your website, I CAN'T LOG IN BECAUSE IT SAYS MY ACCOUNT DOESN'T EXIST.
i know this isn't true. i'm using my Visa and if my account didn't exist, it wouldn't let me charge shit now would it?
now i'm going to have to waste time calling you tomorrow and going through this circle again.
an irritated customer who'd like to check her damn limits