What is the point of having a drop down menu on the address page where I can choose "basement" or "main floor" and a little box where I can put other instructions such as "come to back door" if none of this information is going to be given to the driver?
Edit: Also, how is it possible for a completely computerized system to randomly change my "8 cinnamon sticks" into "2 bags of brownies" without changing the order on my confirmation email?