The problem I have is a pain in the rear end but it's a complete inconvenience but something that would harm my car in the long run. Being me, I like things to be streamlined, so I set out on the mission to get it fixed.
When you fuel up, the gas nozzle pops off before it's full. Constantly, every couple gallons, it'll click off, meaning you have to nurse the car. This would not be a problem if I lived in the 48(?) states that had self-service stations, I'd be fine with standing there holding it. I live in Oregon, Oregon is strictly all no-self-service. So I roll up to each gas station and have to tell the friendly attendant that it clicks off, please feel free to take care of everyone who comes in while I wait for their extra attention. I HATE IT, I hate being a pain in their butts. They're all kind and understanding, they deal with far worse but still, ick.
So I googled it, found out that it's most likely a hose or filter that needs changed. It's extremely common, the gas attendants have even offered the idea that someone tried to steal my gas, that can push the screen down and cause that issue. It's all about gas vapors not being able to escape properly, so the gas pumps "think" its full and kick off so not to over-fill.
( Stereotypical Dealership, story to follow, arghCollapse )
But today OY!
It started out good I cashed a check and went into the mobile store to look at cell plans for the future.
after that I just shopped around in no particular hurry until it came time to get cleaning supplies.
I stopped at an employee and asked if he could help me.
after he stared at me ike Cletus the slack jawed yokal for a good ten minutes he finally managed to figure out how to say "Yes"
I proceed to ask him if he could direct me to where I could find something to clean my microwave with. After another ten minute pause he said "Clean your microwave?"
And I said yes and after ANOTHER ten minute pause he said "What do you mean clean your microwave?"
So I had to sit there in my cart and explain to him what clean means.
then when he continued with his Cletus impression I had to explain to him what a microwave was.
His next "Brilliant" response? "What do you mean clean it? Why would you clean a microwave?"
apparently my answer of "Because it's dirty and when things are dirty one tends to clean them?" seemed too complex for his "vast" mind to follow.
Finally I just moved out and got what I knew I needed and as I was doing so I happened apon a lady shopping so I said aloud as if I were thinking "What cleans a microwave anyway I wonder?" she heard me and said "409 multi surface" .
that was done. then after paying for my things I realized I got something we already had and so off to customer service it was.
where I had to explain to the clerk there what I needed "You need somethin?" was his question. then I had to explain the problem and even ended with "So I need to exchange these items" which did no good because he STILL asked "What do you want me to do about it?" then "What do you mean exchange?" so I basically had to baby this ADULT man and explain word by word step by step what an exchange is. (think "First I hand you what I'm returning and my receipt" then me holding both out and him standing there leading me to say "then you take the items I'm exchanging and my receipt from me" and so on all the way through.)
when that was finally done I went to the money center to pay my mobile bill (walmart family)
Where I discovered much to my blush I could not remember my phone number when the clerk demanded "Phone number!" and I dumbly replied "Pardon?" "PHONE! NUM! BER!" so I had to blush and say "I forgot" and that lead them to ask me in a sarcastic high talking to a dim newborn baby voice who's phone it was and when I said "Mine" ask me in the same voice why I didn't know my own number. then "educate" me on how memorizing "our" phone number "Helps" in what I guess was his best "Barney" voice.
So I went to the mobile department to see if they could check by account and after the guy there spoke down to me as if I were a puppy I came away with my number (and a helpful hint on how one reads a number off a paper it's written down on as if I didn;t know)
Back to the money center. I gave the information and was told the price it was 85 cents more than I gave so I handed over an extra dollar and even said "Have to break this for the cents sorry" the guy stood there holding the dollar as if it were going to bite him and stared at me.
Confused I said "It's a dollar?" and he said "And?" and I said "And if you break it you'll have the 85 cents you said was included in the price?" and he said "It's a dollar" so I had to sit there and educate him how to count and he works at the MONEY center!
then after I got him to understand the terribly complex and hard task of turning dollar into change I thought I was done. But no he continued to stare at me.
"Are we done?" I asked he said "You gave me a dollar" and I held my hand out taking that to mean "Here's the rest of the money since it was only 85 cents so I owe you 15 cents" He continued to stare at me as if he was expecting something to happen.
"Did I have change?" I asked confused. more staring. "Did you want to hand me a receipt?" more staring. "Did you want something from me?" that got an answer but only "You handed me a dollar".
So I said "OK? can you not make change?" "You handed me a dollar." "Yes. A dollar is 100 cents. 85 comes before 100" "You gave me a dollar" lather rinse repeat.
So I said "Yes. YOu said the price was 20.85. I don't have 85 cents in change but I have a dollar and you can get 85 cents from a dollar if you break it into coins then count out until you reach 85 cents. " "You gave me a dollar!" "Yes because I didn't already have the 85 cents." "You gave me a DOLLAR!!!!!!" "Yes I know. can you not make change? Do you need me to find a manager?" "YOU! GAVE! ME! A! DOLLAR!" "Yes so you told me but what is the problem with that?" "the price is 20.85 and you gave me a dollar." "Yes for the 85 cents." "You gave me a dollar!" lather rinse repeat.
So finally I dug around in my purse to see if I could find freaking 85 cents in coins.
and that's when I found the twenty.
Slowly it dawned on me what I said done and I handed over the twenty while apologizing rapidly and my friend who also works money center started cracking up. (I laughed too)
But really "You gave me a dollar" does NOT equal "You forgot to hand me the twenty ma'am"
what a day!
tl:dr - my new car had a broken valve, called dealer to complain and he screams at me, saying my old car is a dud and I lied to get a higher part-ex value (which I did not).
So, this guy tells me that he cannot sell my car and he's going to scrap her instead of sell her on.
A month later, I decide to mosey onto his website and see if she's still on the website (she was in Feb, with no photos).
Not only are there photos on the listing now (numberplate confirms that this is my old car), but the mileage is still incorrect. It states the mileage is 99,000. I have photographs that prove her mileage was at least 100,024 when I took her in (I took that photo as a milestone picture shortly before I made the decision to give her up).
Should I report this to the DVLA?
I could see the bus coming so I stuck my hand out. Usually, they'll flick on their indicator and start slowing down, but this one didn't. I waved him down as he got closer, but he still wouldn't slow down or give any hint that he was about to pull over. He drove right past me. As he did, he looked at me, shrugged his shoulders and gave me a rude look.
I just don't know why he did that. Why the shrug and rude look? He looked at me like I'd just crawled from under a stone. I had to catch the next bus, which made me late for work. I know I could have caught an earlier bus, but on that day, it definitely wasn't convenient for me to do so, and normally there are NO problems at that bus stop anyway.
He didn't have many passengers either, so it wasn't because his bus was full.
After I called to tell Amazon and they spoke to USPS, suddenly things on Sunday (and sometimes Saturdays) are getting marked as the same. Which, if they just didn't deliver, that'd be fine, but don't have that as an option then tell me my address doesn't exist/you couldn't find it, or it there was no safe place to leave it (when you deliver stuff almost every day of the week without problem).
However, now, a package has gone missing. A package with tracking too. It's from Ebay so I contacted the seller and contacted the USPS. The next day after filing the report with USPS, the local post office called me and said the "GPS" said it was delivered. I told her, I know, but I never got it. In fact, I didn't get ANY mail that day. She sighs and says she'll have to ask the delivery person. (Right from this call it feels like I'm calling the delivery person a theif, I'm not btw, but that's the vibe I get from her attitude/sigh. I just want to know what happened/where the package is).
The following day she calls me again and tells me that the "GPS" says it was delivered. I said I know, but I never got it. I got no mail that Friday. She tells me she spoke to the delivery person and they said they left it in my mailbox. I said, that's weird, because the tracking says it was left at the front door/porch. She goes on to tell me to check with my landlord (I have, and I trust them. I live in a good area and none of my packages have gone missing, ever. Once the guy downstairs accidentally took a letter for me but noticed like the next day, by the time of reporting this, it had been seven days). I told her I have, they don't have it. She says, well, maybe someone took it! You have two houses and one mailbox, the delivery person told me! (We have one house, one mailbox, just two families living on different floors, and we've NEVER had a problem before). It was just a regular envelope with 0lb 0oz! It could've been taken by someone! The sender should've put insurance on it! We offer insurance! (Is this a shakedown? lol) Do you want us to hold your packages? No, I say. Ok! I will tell the delivery person to put everything on your porch from now on! No matter how small! (uhhh... now I'm certain I'm going to lose stuff) I try to tell her that many things she said (0lb, 0oz, delivered to mailbox/porch/front door) doesn't make any sense but she doesn't want to talk about it anymore and ends the call.
I spoke with the seller, who is mailing it out again today (thankfully), and I asked them to put insurance on it this time. They also told me they only mail stuff in bubble mailers (so I wonder if the person who delivers stuff like delivers everything and checks it off as delivered after they've done the entire street or something, which isn't protocol I imagine, and they've gotten confused as to what package I'm talking about, because like I've said I get a lot of mail/packages especially recently).
I don't know how to proceed. I mean I'm getting my buttons, which is the main concern, but I don't know how to tell USPS look, IDK what happened, but I didn't get the package. I think you need to investigate this delivery person (not that they're intentionally stealing stuff, but their facts don't add up, plus they have a history of not delivering items).
(Also, to clarify, the house has a door beside the garage door. Up three stairs is the mailbox. On this platform, beside the house some carriers leave large boxes. Going along the sidewalk and up 5-7 stairs is the front door where some carriers leave large boxes too, depending. The front door is often open, except in colder months, and doesn't lead to anyone's apartment.)
I'm going to put this behind a cut because what I've been dealing with is gross (bodily functions..yay!), so if you get grossed out by talking about stomach issues...might wanna skip it...it got kinda long..( requires some explanation to get to the BS...Collapse )
Tl;dr: my urologist's nurse didn't take symptoms seriously and I've been previously exposed to a really not fun disease that could be causing all of my problems.
When I picked up the car, the psi (tyre pressure) was very low in the back tyre so I requested the dealer fill it up, which he did after much persuasion (he kept insisting it was fine, however 19 psi on a 37 psi tyre is NOT okay). However, two weeks later, it started showing a warning on the dashboard saying the pressure was low and needed topping up. The tyre looked fine, so I kept up with it until I saw a warning for 25 psi and figured I best go top it up and then get the tyre checked at the weekend.
I get to the local filling station, fill up my tyre but then the cap doesn't go back in. The staff at the station tried to help but then we realised the valve itself was broken! So now I have a flat tyre and have to cancel my first class of the day (I do dance clubs in my local area). Part of the valve is broken and bent, something that I couldn't have caused in the two weeks that I have owned the car, so I called the auto place to complain and ask for reimbursement for the repair and the work I missed because they made a glaring mistake in checking over the vehicle (something he should have spotted when he filled up my tyre the day I collected the car). I figured the worst he could do was say no and give me some advice on how to use my manufacturers warranty.
Nope. He yelled at me! Basically it turns out my old car was a lot more banged up than I thought and the engine was near dead. I didn't know this when I handed her over- I assumed she was fine but just needed a tune up to handle longer journeys. I had taken her in for repairs four days before I part-exchanged, so I assumed any major problems were dealt with. Apparently not, and the auto yard guy yelled at me, accusing me of lying to get more value out of part-exchange and how dare I call about a £20 loss when he's out hundreds!
Firstly, I am not a car expert. How am I supposed to know that my car's engine was knackered? I thought it just needed a tune up because I had been pushing her too much.
Secondly, he IS a car expert. Someone I would expect to notice a dodgy tyre valve. What if that had popped off when I was driving? I have heard stories about people who have busted a tyre when driving, crashed and either been horribly injured or died. His neglect could have cost me my car and more than one hour of my job.
Thirdly, £20 isn't a lot to him, but it's a big chunk of my earnings to me. I don't really have the luxury of being able to miss that much, not to mention the fact that I paid £25 to get a new valve put in. Perhaps my asking him to compensate my loss of earnings was a bit much, but this was HIS mistake.
Fourth, he tried to then suggest I was the one who broke the valve in the two weeks I had owned the car. I am a good and careful (and overly cautious) driver. There is no way I could have broken the tyre air valve. Even the guy who came to fix it said that he's only seen this in older cars, not ones that are less than a year old and barely have 3000 miles on the odometer. So it's likely there was something in my car's history that the dealer neglected to tell me.
Rant over. I'm just appalled with the way the guy shouted at me over the phone. I had to hang up on him because he wouldn't stop for a moment to let me talk- he just kept saying "well, I apologised and now you keep yelling at me." Except he was the one yelling (I just used my stern Teacher Voice). And I think, given that I just got the car, I have a right to be mad that something like this wasn't sorted before I picked up the car.
Also, my old car is listed on his website (granted, without a photo so I don't know if he's taking it off) and it has had 1500 miles taken off the odometer reading. That I find troubling.
And, to top it all off, my insurance screwed up my policy and apparently I am not covered for being towed, despite my specifically asking for it. Agh.
My mother's dress had the wrong waist size. It was half an inch smaller than what she requested. The waist and hip and neck measurements were all off by at least a half inch on my bridesmaid dress (at least an inch off at the hips to the point that the skirt which was supposed to be loose and flowey was snug against my hips). Plus the dress was shorter than pictured by several inches to the point that it was indecent in the back for a wedding dress. And the waists on both dress were lower than pictured. I couldn't zip mine up and could barely squeeze into it. My mom could get hers on, but it didn't look right.
I'm just not sure how two custom dresses could be so off given that we gave them all the measurements. And especially from a website that seems to have pretty positive reviews.
( Background info:Collapse )
First, you have to do the receptionist's job by entering your own information into the computer. Then they usher you into a cubicle-style "exam room" where anyone in the back can see and hear you. When I booked the appointment, I told them I was looking for an oral surgeon to do an extraction because my previous oral surgeon is out for the holidays. They booked me in, knowing they did not have an oral surgeon available. I did not find that out until it was too late.
The hygienist was brusque, hurting me pretty bad attempting an x-ray by tearing my mouth at the corner and hitting the infected tooth repeatedly. When I went through this with a previous molar on the other side, my x-rays were painless. I told her she was hurting me, but she forced the tearing anyway until I physically pushed her off of me. We did get the x-rays, but only after I dealt with her doing the same again and me just dealing with the pain while she snapped at me to move my tongue. I have limited movement of it because I'm tongue-tied.
Then the dentist-in-a-box came and told me I would have to go elsewhere to an oral surgeon for the extraction because of my medical history. He didn't even examine me; he knew he couldn't do anything. There is no reason to deceive people into coming in and paying you for services you know they will have to do all over again with someone else.
I left because I don't generally give people money to injure me, and they kept yelling to tell me I had to stop and pay. I told them that I didn't HAVE to do anything, and walked out. I told them they could send me to collections if they want. (Probably a bad customer moment but oh well.)
They called and left me a
voicemail, saying they were reporting me to the police for theft of services. I have to ask: What services? A half-assed x-ray?
Luckily I got an appointment for an actual oral surgeon for tomorrow. I just can't wait until my other guy gets back into town.
Crappy dental clinics like this one are the reason people get scared of the dentist. I've had so many bad medical experiences that now when something feels wrong, I get up and leave.
That isn't the major suckage.
Hubby calls the insurance company we've been using for both our cars since we've had them. Now, we've been paying said insurance for all those year, never been late, only made a couple of claims. I don't believe we're bad customers. We get the automated call from insurance company that they have taken hubbies payment for a tow, they have called the tow company, we don't have to call them. They will be where my car is in about 40 minutes. We bugger on out there, in a hurry since we've only got about 15 minutes.
There my car is, in all her wet rusting glory. All alone. We get to her, park right behind her. Hubby takes this flashy thingamabob he's got, puts it in the rear window, to add to the four way flashers. Making sure, in the rain, haze, fog and such that people can SEE us, and so can the tow truck.
Hour later, cop stops. Asks what is going on, we explain. He calls his dispatcher, who calls said tow company. They never got any message from insurance company. But, they do send the tow truck out, who FINALLY gets there, gets my car home so we can let it set there (I've no money to get car fixed at this time) and we pay AGAIN.
Seems the insurance company never sent the information TO the tow company....certainly not the info we had already paid. Until AFTER we got my car towed home and paid AGAIN.
Then, when hubby calls, they also have the gall to wish us both 'happy holidays'
Yeah...I wanted to happy their holiday right up to their ears.
4 weeks out - Ampyra company confirms I want to continue; they send the prescription to Aetna. I'm told that I HAVE to go through their specialty mail pharmacy, not just the local Kroger. Aetna will call me in 2-3 days to work out details.
3 weeks out - I call Aetna because I haven't heard anything. They have no idea what I'm talking about. I call Ampyra, they sent the prescription 6 days prior. Ampyra calls Aetna, and end up re-sending the prescription. I'm told Aetna will call me in 2-3 days.
2 weeks out - I call Aetna. It's in 'processing', and I will be called in... 2-3 days.
1.5 weeks out - I'm starting to stress a little - this not really a medicine that is good for a cold-turkey withdrawal. I call Aetna. Everything is set, they were trying to figure out benefits. It should be shipped in less than 48 hours.
1 week out - I check the website to see if it has actually shipped. It did, delivery was attempted, and then it was being returned to sender. They shipped it to my WORK address. With a Saturday delivery.... I work at a school. No wonder no one could sign for it. They had my home address on file as my primary address. Everything they've ever sent has been to my home address. I don't even know...
Monday (yesterday) - I call AGAIN. I'm now down to my last 3 days. WHERE ARE MY PILLS??? According to the rep, they will re-send them out THAT day. I will receive them TODAY. After much badgering, I stuck to my guns for no signature, because I'm at work all day, and don't want a missed delivery.
Today - I get a phone call from Aetna. Apparently my package was stranded in Kentucky (I'm in Ohio). Again, IDK. IDEK. IDEFK. GAAHHHH!! I'm ready to pull my hair out! They promised it will be here tomorrow, I really pray it will be. I have pills for tomorrow morning and tomorrow evening, and then I'm out. And they only do 30 day supplies. Given this took a month, I am seriously considering putting my re-fill order in now...
( The Saga BeginsCollapse )
Tl,dr: Best Buy screws up order, makes me wait until 9 days before Xmas to do anything, and then cheaps out on shipping without seeing if this might be a problem.
( UpdateCollapse )
( Update 2:Electric BoogalooCollapse )
Now, last year around Feb./Mar. I sent her my old computer. It wasn't top of the like, but it was still pretty good, and since I built myself a new one, I thought she'd like to be able to play games. We padded it well, took utmost care, only for it to arrive with the case basically bent in half with tears in the metal. Thankfully, she had an extra case, and the internal stuff was undamaged.We thought it was a one-time issue. Nope.
If anything, this package is worse. Sent it up there the 9th. Said it would arrive on the 14th. I was like 'Cool not too long' since it's going from Texas to Tennesee. 14th passed. Nothing arrived, and the tracking number didn't work. Waited a few days. Nope, nothing. So we went up there to ask about it, and see why the tracking number wasn't working. Got an earful from the lady at the front desk, basically blaming us for not sending it priority then huffing that the tracking number OBVIOUSLY worked, even though we tried it multiple times, on different machines to see if it was on our end. I was like ok, what ever, maybe she just fixed it when she went in the back. So we check it at home. The tracking number said it hadn't left our postoffice. Weird, but what ever. We gave it another week. Nothing changed. So, we called customer service. Well, what do you know, someone wasn't scanning the codes, and it got damaged during travel. Very damaged. Like the box ripped open and things destroyed levels of damaged. Right now, we're sort of waiting in limbo because they asked us how much it cost, and they want to 'find the extent' of the damage. So who knows what's going to happen.
The fact that this is the second package that was royally messed up getting sent up there, has pretty much made use decide to never use USPS again.
Last week, I put in an order of shirts and it was dispatched fairly quickly. However, according to online tracking, it hasn't moved since last Friday. On Tuesday, the company I ordered from called me to tell me that there was a mix-up with shipping labels and my order ended up with someone else. They assured me that the delivery company will collect my order and bring it to me on Wednesday.
Surely enough, it's Thursday and nothing has come (and I am also to be expecting the order of the person who received my parcel, which also hasn't come). I mentioned the tracking problem, since I contacted the couriers myself and got no response, and they said their tracking was broken. So I have no way of knowing when or if my parcel is coming.
End of term (for my classes anyway) is next week so I need those shirts to arrive asap, especially since I'm going on holiday on the 14th December, so I don't even have the option of dropping by the schools in the final week to drop off the shirts.
Last time I ordered from them, I had a pretty quick turnaround so I thought this would give me plenty of time to get the t-shirts sorted. Right now, it's looking like these kids will be waiting until after Christmas before they get their shirts, which I'm worried the parents will blame me for.
thinking it was my landlord who is the worlds biggest BITCH and her goons I groaned and ran to answer it.
it wasn't. it a delivery person for Dominos. I feel it's important here to say to me Dominos is GROSS the only pizza place I order from is Pizza hut and then it's only a sauceless cheese pizza some places call this "cheese pizza alphrado" this is also important. Also important is that ANYONE who would do this for a non malicious reason KNOWS these facts and KNOWS I lack the basic needs for ordering a pizza IN ANY WAY at that time. MONEY they also know that I also lack the basic needs for ordering ANYTHING online a credit card with money on it and the knowledge and courage to do it anyway! I'm too afraid of scams and hackers and liars. IMPORTANT!
So I was automatically confused by their presence at my door. I want to be clear so I'm going to spell out word for word what happened here . the kid I saw when I opened the door looked YOUNG maybe 15 or 16.
Me : Can I help you? Are you lost?
Them: No. I have your pizzas.
Them : Yes Pizzas.
Me: I didn't order any pizzas?
Them : Yes you did.
Me : No I did not.
Them: Yes you did. That is whats in the bag I am carrying.
Me: I don't doubt that. However I did not order them.
Them : then why am I standing at your door holding a bag with pizzas in it? -holds up the carry bag they put orders in I guess to keep them hot and opens it to show me the boxes of pizza inside-
Me: Again I do not doubt you are here and those are pizzas what I do doubt is that I ordered them because I do NOT like Dominos pizza and I do not make it a habit or otherwise to order from places I do not like. Also I do not make it a habit or otherwise to order from ANYWHERE when I do not have a way to pay for what I order.
Them : Then why did you order pizzas from us?
Me : I Did NOT order pizza from you or from ANYONE else!
Them: then how am I standing here with a hot bag with pizzas in it? -again hods up bag and shows what is in it-
Me: I do not know. What apartment are you looking for?
Them : -says my apartment and building number-
Me: Hmmm...ok what's the name on the order?
THem: Emma K.
Suddenly I realize what's happened I have been PIzza bombed. For one thing my name is not Emma nor does my last name start end or even contain a K or K sound. However my username on a certain website where I was locked in a never ending one sided war of receiving anon hate because of a stalker that has been bothering me for over ten years is indeed Emma and has a K in it.
Them: Do not cuss at me!
Me: No not you I just realized what is going on.
Them: Yes I am trying to give you your pizzas.
Me: It's a fake.
Them: No these are real pizzas.
Me: No I mean the order is fake.
THem: No Ma'am they are real PIzzas SEE!!! -advances on me aggressively and opens bag then SHOVES open bag in my face as if I were a blind person- SEE REAL PIZZA!
By then I was getting scared because that was uncalled for and this guy suddenly seemed shady. PLUS P.U. STINK smelled like 500 dead rats!
Me: UGH!! is that Saucless cheese?
Me : -speaking slowly- Are. THose. Pizzas. In. The. Bag. Saucless. Cheese. Pizzas.
them: What do you mean?
Me: Are the pizzas in that bag Cheese pizzas and if they are do they or do they not hace sauce on them.
Them: No they are not cheese pizzas and Ma'am all pizzas have sauce.
Me: what is my phone number?
THem: Excuse me?
Me: the number given for the order.
THem: -rattles off number I don't know-
Me: Not my number.
Them: You're lying.
Me: Call it.
Me: Call it. prove this is my order or I will call the police and have you arrested for trying to scam me and harassment. (A lie but I hoped it'd scare him)
Them: FINE! -huffs and pulls out cell and calls the number-
Me: Do you hear a phone ringing in my apartment?
Me: Do you hear a phone ringing in my apartment yes or no.
Them: You turned it off.
Me: LOOK! I did NOT order pizza from ANYONE my name is NOT Emma K or EMMA ANYTHING!
Them: yes it is.
Me : -slams door-
He rang my doorbell for awhile and then left. I thought it was over until y landlord came over and yelled at me how this apartment complex is for adults and how adults don't order things they can't pay for and then lie about it. She is threatening me with eviction but I don't think it'd be a great loss.
It was supposed to arrive today by the latest, but it hadn't shipped last night, which made me suspicious, but I have had good experience with Amazon in the past, I thought it'd work itself out somehow.
I was wrong. Today I checked on the package and it said delivery date on the 19th or 20th. This seems silly, but I paid extra for a service of free two-day shipping, why is it going to take two weeks? (Yes, I did confirm I ordered it from Amazon, it was Prime eligible, and I had selected two-day shipping).
So I called in, hoping to resolve it, because when things have gone wrong (with USPS and the cat food) they've been so good as to fix it promptly. However, I had a hard time understanding the representative, thus my unclear understanding of what exactly has happened, but here's my summary:
He checked, and the credit card I used needed to be refreshed. (Why? It was the same card. I had already paid on the 5th. Was I going to get charged again? No, he assured me, after many times of me asking this and him not answering. I had already paid, he confirmed.)
He updated the shipping address. (Same shipping address btw).
He double-checked the stock, only 5 left. (Yes, it was like that when I ordered it. I've never had problems before. In fact I just ordered the last two of something, and one is arriving within 2 days, the other on the 3rd day -- I guess it has longer to go, understandably, but it isn't 2 weeks.)
He kept telling me the delivery date was the 19th and 20th. I kept saying I didn't understand (because I didn't?) why it would take two weeks. A bit of a delay sure, but two weeks? Even now, he couldn't even guarantee it'd arrive by Friday.
Then, finally, he offered one day shipping. I asked him, for FREE right? (I didn't want to agree to one day shipping if it wasn't free. If he couldn't offer it, fine, but I didn't want to accept it for a charge). He repeated the offer of one day shipping. (And again, I clarified. FOR FREE, right?) He said, yes, one day shipping for free, because of the delay.
I asked him to confirm the delivery date, and he said November 18th.
At this point I thought this is going nowhere fast. Whether it's due to his computer not letting him do any better, or our miscommunication, I figured there's no point in asking anything else, so I accepted it and dropped it.
I went back in to double check on the order though, just to make sure, and lo and behold, I was being charged for one day shipping.
So in the end, I just cancelled it.
What the heck, Amazon?
- Current Mood: annoyed
Only the podiatrist called to cancel this morning because they still haven't been paid for the first appointment because the insurance never got the referral.
( Cut for references to female health things...Collapse )
I really like my primary care, but if he wasn't my family's doctor I'd change just because of how awful his referral department has been.
It's such a small thing but it's so...effing...frustrating
I have a rather large sign on my door that says "Please use sliding glass door" with an arrow pointing left towards the outer door (go outside, around the building and boom, sliding glass door, plus you can see it right from the parking lot).
...so why the effing hell did you still knock on the door, the sign is IN YOUR FACE, right there, eyeball height, I measured! The door is blocked off and a pain in my ass to unblock, hence...the sign...and the open sliding glass door. Gah!
...I now feel for every c_s worker who has complained about moron customers who can'tt read.
Edit: So a month and five deliveries after this later, there is one driver (Regular driver) and another (back up driver) who can read. Regular driver knows now to just park near by and drop it at the door, Back up driver is learning (he still goes through the building the long way, out the side door when he remembers and then drops it off at my sliding door. Two other drivers (alternates?) refuse to do so.
Pizza hut also has two drivers that will not go around, my my 'regular' driver will go immediately to the sliding glass door now that he's clued in.
I guess it's just personality types and how far they're willing to walk to be stubborn. *shrugs* Fed Ex I know will just chuck it at my front door because they are ninja's who don't even knock.